New DentaQuest Contract Continues Virginia Medicaid Oral Care

Boston, MA - The Virginia Department of Medical Assistance Services (DMAS) recently awarded DentaQuest, part of Sun Life U.S. and the nation’s second largest dental benefits administrator, a four-year contract to continue as the dental benefits administrator for Medicaid-enrolled adults and children statewide. DentaQuest, which has covered Medicaid enrollees in Virginia for the past 18 years, is providing more than 2 million people with Medicaid dental benefits that cover a range of preventive and restorative care. Operations under the new contract will begin on July 1, 2023, and the contract includes the option for four one-year renewals.

“DentaQuest is pleased to continue as Virginia’s dental managed care provider,” said Steve Pollock, president of DentaQuest. “Virginia has worked diligently to expand access to oral health care across the state, and we’re proud to be part of the solution. This is a critical time for the program, which is in its second year supporting comprehensive dental benefits for adults on Medicaid, and we are grateful to have such a strong partner in DMAS to ensure the program’s success. Oral health is overall health, and as our partnership continues, we look forward to ensuring access to dental care to those most in need.”

In alignment with the state’s goals, DentaQuest is specifically focused on helping reduce the number of missed appointments, establishing a dental home – similar to a primary care provider – for all Medicaid members, and assisting patients through its case management program that helps connect members with the resources they need to achieve optimal health through one-on-one consultations. 

Additionally, DentaQuest will continue to support efforts to recruit dentists and dental specialists for the Virginia Medicaid network.

Learn more about Virginia Medicaid enrollees’ dental benefits.

About DentaQuest

DentaQuest, part of Sun Life U.S., is a purpose-driven health care company dedicated to improving the oral health of all. We do this through Preventistry® — our inclusive approach to quality care and expanded access built on trusted partnerships between patients, providers and payors. As one of the nation’s largest and most experienced Medicaid dental benefits administrators, we manage dental and vision benefits for more than 33 million Americans through a nationwide network of providers in all 50 states. Our outcomes-based, cost-effective dental solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. At the same time, we are expanding our footprint of more than 70 oral health centers in six states to deliver direct patient care in rural and underserved populations. Follow us on Facebook, Instagram, LinkedIn, and Twitter.