Welcome EyeQuest Providers!

We are eager to partner with you to provide the best possible care for our members.

Our provider portal gives EyeQuest providers easy access to the tools and information you need.

  • Real time entry of authorizations and claims
  • Quick and easy member eligibility look up - you can now verify multiple members at the same time
  • Communicate with EyeQuest through secure messaging
  • View up-to-date payment information
  • Upload attachments - all necessary documentation can be submitted online at one time
Providers please log in here or access our Provider Change Form here to make any office updates.

For instructions on submitting a portal ticket please click here.


Important Information

Please note that as of January 1, 2021, EyeQuest will no longer administer vision benefits for Simply Healthcare Plans, Inc. (Simply) and Clear Health Alliance (CHA). Providers can contact Simply and CHA at 844-405-4296 for vision plan information.


Health Resources

Centers for Medicare & Medicaid Services (CMS)
American Academy of Ophthalmology
American Optometric Association
National Association of Vision Care Plans 

Kentucky Authorization List and Policies & Procedures
Authorization List
Authorization Review
Denial and Approval Letters
Preauthorization Listing
Verbal Notification of Authorization Determination
Copayment FAQ and FPL Reference Guide

Kentucky Helpful Links
Kentucky Health Information Exchange
Kentucky Cabinet for Health and Family Services
Department for Medicaid Services


Join Our Provider Network!

EyeQuest provides vision coverage to more than 1.5 million members across the country and each year we continue to grow. Why not grow with us by becoming a network provider? Joining our network means more patients for your practice while providing our members with high quality vision care.

To learn how you can add your practice to our network, complete our prospective provider form.