Medicaid and CHIP Renewal Frequently Asked Questions
How can I update my Medicaid or CHIP coverage?
Update your information and renew your benefits in one of five ways:
Login to Your Texas Benefits account online.
Don’t have an online account? You can easily create one with your Medicaid ID number. Create an account with Your Texas Benefits.
- Mobile App
Download the Your Texas Benefits App from the Google Play or Apple store.
Texas HHSC sent you a Medicaid or CHIP renewal form in the mail. Complete, sign, and mail the form in the provided prepaid envelope. Or, print the form available online, then sign and return your information in as soon as possible to make sure you keep your Medicaid or CHIP benefits.
Complete, sign, and fax the Texas HHSC renewal form you received in the mail to 877-447-2839.
Dial 2-1-1 while in the state of Texas or call 877-541-7905 toll-free and select Option 2.
What do I do if I received an email to update my benefits, but I already updated my information?
If you received a “Notice of Benefit Denial or Reduction” letter from Texas HHSC, and the letter asked you for more information, submit your information soon using one of the four ways listed above.
What if I don’t update my information?
You may lose access to your current health care benefits if you do not respond by the deadline.
Do You Need More Information?
You can find more information about Medicaid deadlines related to the Public Health Emergency ending on the Texas HHSC website.
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