Serving Patients Across Virginia
Virginia dental providers enrolled in the DentaQuest network serve members of the following health plans and government programs in Virginia.
- Dental Care Plus Group HMO
- Dental Care Plus Group PPO
- Personal Dental Plan - EPO
- DentaQuest Marketplace Family High
- DentaQuest Marketplace Family Low
- DentaQuest Marketplace Pediatric High
- DentaTrust/DentaSpan
- VA Cardinal Care Smiles Over 21
- VA Cardinal Care Smiles Under 21
- Aetna Better Health of Virginia-HMO D-SNP
- Clear Spring Health Essential (HMO)
- Clear Spring Health Essential (PPO)
- Johns Hopkins Advantage MD Select (HMO)
- Molina Medicare Complete Care
- Sentara Community Complete (HMO D-SNP)
- Sentara Health Plan Medicare Advantage
Contact Details
Provider Services
- Cardinal Care Smiles: 866-853-0657
- Aetna Better Health: 844-822-8109
- Molina HealthCare of Virginia: 844-876-7915
- Optima Family Care: 844-822-8109
To report fraud and abuse: 800-237-9139
DentaQuest Recruitment: 855-873-1283, NetworkDevelopment@dentaquest.com
Required Training
DentaQuest’s robust training empowers you to make a positive impact on the oral health of your community while benefitting your practice.
Important Documents and Links
Additional documents, including Office Reference Manual (ORMs), can be found on the Provider Web Portal.
Join our provider network.
We keep it simple. From credentialing, authorizations and claims processing, to network training and patient engagement, we are committed to driving value for your dental practice and alleviating administrative hassle so you can focus on treating patients.
Get Paid Faster with Direct Deposit
Electronic Funds Transfer (EFT) which is commonly referred to as direct deposit, is the fastest, easiest and safest way to receive your claim payments. After a claim is successfully submitted, funds will be deposited within 3 business days. Your remittance will be available online in the Provider Web Portal and no longer mailed to you.
How to Enroll
- Go to the self registration page and create a Provider User Account.
- Next, log in to, or register for the provider portal at govservices.dentaquest.com
- From the main menu, select administration → Electronic Funds Transfer. Fill out the form, upload a copy of a voided check with your banking information and submit.
You will receive a confirmation notification with a Request Number after successfully completing the form. Please allow up to five business days for processing.
Improving the oral health of all
Good oral health is a human right. With prevention and regular access to quality dental care DentaQuest is helping patients live healthier lives, one smile at a time. Watch the video to learn more about our mission.
Oral Health News & Resources
PREVENTISTRY PULSE
The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.