Update Your Dental Information

It is important to have your contact information updated with Ohio Department of Medicaid to ensure you receive up to date information about your Medicaid coverage.

How can I update my contact information to continue my Medicaid coverage?

1. Online
Log in to Ohio Department of Medicaid.
Don’t have an online account? You can easily create one with your Medicaid ID number at www.members.ohiomh.com/Login.

2. Mail
Ohio Department of Medicaid sent you a Medicaid renewal form in the mail. If you have not received this, your contact information may be out of date. You can update your information by logging into your account or calling Ohio Department of Medicaid. If you did receive your renewal form, complete, sign, and mail the form to the listed address. Or, print the form available online, then sign and return your information in as soon as possible to make sure you keep your Medicaid benefits.

3. Fax 
Complete, sign, and fax the Ohio Department of Medicaid renewal form you received in the mail to 614‑280‑0977.

4. Call
Call 800-324-8680 toll-free.

What do I do if I received a “Notice of Benefit Denial or Reduction” letter from the Ohio Department of Medicaid?
If you received a “Notice of Benefit Denial or Reduction” and the letter asked you for more information, submit your information soon using one of the ways listed above. You need to do this even if you have already updated your information.

What if I don’t update my information?

You may lose access to your current health care benefits if you do not respond by the deadline.

Do you need more information?
You can find more information about Medicaid deadlines related to the Public Health Emergency by going to the Ohio Department of Medicaid website.